At Fande Technologies, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or use our services.
1. Information We Collect
We may collect information that you provide when you:
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Contact us through our website
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Request a quote or consultation
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Purchase or request our services
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Submit an enquiry or callback request
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Subscribe to communications
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Communicate with us by phone, email, WhatsApp, or other channels
This may include your name, phone number, email address, business information, location, and project details.
2. How We Use Your Information
We may use your information to:
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Respond to enquiries and requests
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Provide quotations and requested services
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Communicate about projects and services
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Improve our website and services
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Provide customer support
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Send relevant business or service updates where permitted
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Prevent fraud, abuse, or unauthorized activity
We do not sell your personal information to third parties.
3. Cookies
Our website may use cookies and similar technologies to improve functionality, understand website usage, and provide a better user experience.
You can control or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
4. Information Sharing
We may share information with trusted service providers when necessary to operate our business or deliver requested services. These providers are expected to handle information appropriately and securely.
We may also disclose information where required by law or to protect our legal rights, users, or property.
5. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
6. Third-Party Services
Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices or content of third-party websites.
We encourage you to review their privacy policies before providing personal information.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.
8. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to:
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Request access to information we hold about you
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Request correction of inaccurate information
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Request deletion where legally applicable
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Object to certain uses of your information
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Withdraw consent where processing is based on consent
To make a privacy-related request, contact us using the details below.
9. Contact Us
Fande Technologies
Location: Shankardass House, Old Wing, Room 308, Moi Avenue, Next to Kenya Cinema
Phone: 0797 852 428
Email: info@fande.co.ke
INNOVATE. SOLVE. GROW.
10. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or privacy practices. Any updates will be posted on this page with a revised “Last Updated” date.